Technical Account Manager Paris, France

About Enhanced Digital

Founded in 2019, eDigital is a dynamic and ambitious start-up based out of New York, USA. Its founders had a vision that digital services could be enhanced through the use of cloud based tools and software as a service. As a result, the company provides monitoring solutions and consulting services for large media conglomerates in Europe and in the United States.

Our team solves the biggest and toughest challenges:

  • Scalability and flexibility in large project deployment

  • Visualize, quantify and analyze the impossible in digital workflows

  • Development of AI algorithms for data discovery and fault detection

About Us

About the Job

We are looking for a talented and resourceful Technical Account Manager (“TAM”) to support our expansion and our clients in the United States.

Your responsibilities includes:

  • Provide technical expertise and support sales team throughout each step of the sales cycle

  • Provide pre-sales support by analyzing the technical aspects of business opportunities; driving Proof of Concepts (“POC”) / demos and designing solutions that meet prospects’ needs

  • Plan projects’ deliveries, assist during the deployment phase to ensure milestones and deadlines are met

  • Lead during the run phase of large scale projects (post sales)

  • Lead customer facing meetings and follow ups

  • Identify risks and challenges and communicate clearly operational needs and requirements to management team


We have several open roles with locations in Paris, France and New York, USA.


  • Min. three years of experience in a customer-facing role

  • Excellent communication skills in English

  • Strong technical background in Telecommunications, Media Distribution or Network Technologies is a must

  • Experience in software development

  • Experience supporting clients on on-going projects

  • Proficient with Linux OS

  • Must be familiar with at least two of the following:

  • Python 3

  • Artificial Intelligence, Deep Learning, Artificial Neuron Networks…

  • OTT technologies

  • Video/Audio encoding

  • Video On Demand syndication workflows

  • RESTful environment

  • Experience in project management

  • Knowledge of algorithmic Python modules (numpy, pandas, etc…) is a plus

  • A personal GitHub repository is strongly appreciated

  • Bachelor of Science or more

You Think You Have What It Takes?
Please include your resume and we will be in touch.

Apply Now

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